Hackett Brothers Plumbing

Hackett Brothers Plumbing operates as a licensed plumber serving Peabody, Massachusetts and nearby communities across Essex County. The business maintains a 4.6-star rating drawn from nine customer reviews, reflecting consistent service quality that residents of Marblehead, Manchester, Swampscott, Beverly, and Danvers have come to trust. The company offers general plumbing repairs alongside specialized systems including radiant heating, snow melt installations, boiler replacements, and water heater upgrades. Technicians arrive in marked vehicles, treat homes with protective tarps during work, and leave the property exactly as they found it, according to multiple reviewers.

What distinguishes Hackett Brothers is their focus on high-efficiency heating systems that qualify Massachusetts homeowners for state rebates and federal tax credits. One reviewer specifically mentions Rick helping navigate the rebate process with the state after installing two combo heating/hot water systems in a multi-family property. The company also offers snow melt systems, a less common specialty that eliminates the need for shoveling, plowing, and salting during winter months. Their radiant heating installations provide cost-effective warmth for homeowners seeking alternatives to traditional forced-air systems.

Reviewers describe specific scenarios where Hackett Brothers technicians delivered beyond expectations. One homeowner in Saugus called at 7 am when their water heater failed, and the team had a new unit installed before noon the same day. Rick arrived during severe weather conditions including floods and fallen trees to repair a kitchen faucet, with a reviewer noting only two people made it through their road that day. Another customer in Swampscott called the company for four consecutive renovation projects, praising the team for responsiveness and professionalism throughout.