Top Heating and Cooling

Top Heating and Cooling is an owner-operated HVAC contractor based in Issaquah, Washington, serving the greater Eastside region including Sammamish, Bellevue, and Renton. Founded and led by Mark, the company holds a 5.0-star rating across 64 verified client reviews, a rare achievement in the trades that reflects two decades of consistent service quality. Their team handles heating and cooling installations, repairs, and system upgrades for residential homeowners throughout King County.

This contractor distinguishes itself through hands-on ownership involvement on every job site. Mark and Max, the salesperson, personally manage installations rather than delegating to subcontractors, an approach reviewers repeatedly cite as the differentiating factor. The company assists homeowners with utility rebate programs, with one customer noting Mark identified a PSE rebate they qualified for after other contractors overlooked it. Their experience spans heat pump upgrades, dual-fuel system configurations, and complex thermostat wiring installations.

Homeowners share specific scenarios that illustrate their responsiveness. When Wayne Brown's furnace failed during winter, Mark diagnosed the issue within minutes, ordered a gas valve, and returned the next day to complete the 30-minute repair, restoring heat the same visit. Jeffrey Jiang's review describes Mark spending extra time carefully positioning an outdoor condenser unit and routing pipes to best suit his home's layout, demonstrating attention beyond the baseline scope. Max, the sales representative, made multiple follow-up visits to answer questions for customers researching heat pump upgrades, and helped a client through the competitive quote comparison process.